Chapter 2 provided a theoretical framework for the research based on two sets of concepts

Both male workers and female workers exercise agency through coping and resistance in the workplace and leisure time. After a brief Introduction about the overall dissertation, the author divides the dissertation into seven chapters. At the same time, this chapter situates the restaurant workers in the specific restaurant where the research was carried out.
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Shalonda:
It wasn't the kind of friends with benefits where I was all secret.
(23 November 2016)

Shalonda:
He didn't return the same love which hurt but he still wanted to do things.
(23 November 2016)

Shalonda:
I even told him several times that we should probably stop since I was catching feelings but he kept brushing it off until I confessed that I in fact loved him.
(23 November 2016)

Shalonda:
I had this friend with benefits for a while which obviously ended with my having strong feelings for him.
(23 November 2016)

Valda:
Is there any guys out there that would like to help me out haha.
(23 November 2016)

Valda:
It's a bit hard for me to decide what to get him for the holidays coming up, I'm better off picking things for my girlfriends.
(23 November 2016)

Lawrence:
How old is my grandma?
(23 November 2016)

Lawrence:
She says she's 74, but my mum says she's 80, and my aunt says she's 76. How old is she, really?
(23 November 2016)

Carole:
Input on abortion?
(23 November 2016)

Carole:
If someone was taking all the precautions and making sure that both people were safe as in taking birth control and using condoms if the person somehow was to still get pregnant do you believe in abortion if they are not financially set?
(23 November 2016)