Achieving these goals typically means winning customers and growing your business

True Downtime Costs (TDC) can be calculated in a number of ways and involves taking hidden costs into account as well. There are a number of downtime cost calculators available online, each with varying degrees of effectiveness. The question then becomes: how do you make sure you pre-empt downtime to win customers?
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Amina:
Should I take it to senior management?
(30 September 2016)

Amina:
Like I said at the start, it's not like I take days off all the time or like I am a bad student... I feel so awkward around this teacher now and I feel like I need to resolve this issue.
(30 September 2016)

Amina:
She said all of this in front of like 10 other students and a couple of other teachers and no one stood up for me, I could have honestly burst into tears.
(30 September 2016)

Amina:
She then went on to explain that many teachers at the school also have kids and all manage to show up for work even when their kids are unwell.
(30 September 2016)

Amina:
She said she thinks its ridiculous that my GROWN CHILD (because 1 is so grown up lol) cannot stay at home with a sitter when she's unwell and that the fact that I am still breastfeeding her is terrible and the main reason she lacks independence.
(30 September 2016)

Amina:
The next day my P.E (physical education) teacher asked me why I was absent, I told her and she got SO mad.
(30 September 2016)

Amina:
I took a day off school to stay home with her because she was being super fussy and only wanted to nurse.
(30 September 2016)

Amina:
Last week my daughter was sick, she had a high fever, headache and was very clingy, as sick babies are.
(30 September 2016)

Amina:
Obviously things aren't perfect but I do my best to juggle being both a mother and a student.
(30 September 2016)

Amina:
There are days when I am late, days where I don't show up at all and times when I have to forfeit an assignment but on the whole, I am passing and I am doing really well.
(30 September 2016)